- You sign up for free to create a secure account
- You invite clients to give feedback through the Listenback website
- Clients give their feedback on the Listenback website
- You view your rating on your secure Listenback dashboard
- You act on the feedback
Implementing a feedback strategy
Using the feedback tool is just the tip of the iceberg. To really maximize the benefits, adopt the whole Listenback system.
The Listenback Consultancy can advise on:
- The best ways to encourage clients to give feedback
- How to adjust your work processes and culture
- How to interpret the data for your strategic benefit
- How to maximize impact with customized mid-project feedback
Every practice is different, with different strategic aims and professional objectives. There is no one size fits all.
Listenback Consultancy can help you to implement the Listenback system in the way that best fits your needs.